Human Resource Management
Term
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Definition
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Safety:
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Condition in which the physical
well-being of people is protected
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Salaries:
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Consistent payments made each period
regardless of number of hours worked
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Salary survey
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A survey aimed at determining
prevailing wage rates. A good salary survey provides specific wage
rates for specific jobs. Formal written questionnaire surveys are the
most comprehensive, but telephone surveys and newspaper ads are also sources
of information
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Salting:
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Practice in which unions hire and pay
people to apply for jobs at certain companies
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Scanlon plan
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An incentive plan developed in 1937
by Joseph Scanlon and designed to encourage cooperation, involvement and
sharing of benefits
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Scanlon plan
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An organization-wide incentive
program focusing on cooperation between management and employees through
sharing problems, goals and ideas
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Scientific management
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A set of principles designed to
enhance worker productivity
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Secondary research:
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Research method using data already
gathered by others and reported in books, articles in professional journals,
or other sources
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Security audit:
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A comprehensive review of
organizational security
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Security:
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Protection of employees and
organizational facilities
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Selection criteria:
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Characteristic that a person must
have to do a job successfully
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Selection rate:
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The percentage hire from a given
group of candidates
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Selection:
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Process of choosing individuals who
have needed qualifications to fill jobs in an organization
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Self-directed work team:
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One composed of individuals assigned
a cluster of tasks, duties, and responsibilities to be accomplished
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Self-efficacy:
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A person’s belief that he/she can
successfully learn the training program content
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Seniority:
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Time spent in the organization or on
a particular job
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Sensitivity training
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A method for increasing employees’
insights into their own behavior by candid discussions in groups led y
special trainer
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Separation agreement:
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Agreement in which a terminated
employee agrees not to sue the employer in exchange for specified benefits
|
Serious health condition:
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A heath condition requiring
inpatient, hospital, hospice, or residential medical care or continuing
physician care
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Severance pay:
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A security benefit voluntarily
offered by employers to employees who lose their jobs
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Sexual harassment:
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Action that are sexually directed,
are unwanted, and subject the worker to adverse employment conditions or
crate a hostile work environment
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Shamrock team:
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One composed of a core of members,
resource experts who join the team as appropriate, and part-time/temporary
members as needed
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Shared services
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Sharing HRM activities among
geographically dispersed divisions
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Sick building
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An unhealthy work environment
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Similarity error
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Evaluating employees based on the way
an evaluator perceives himself or herself
|
Simulated training
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Training employees on special
off-the-job equipment, and in airplane pilot training, whereby training costs
and hazards can be reduced
|
Simulation:
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A development technique that requires
participants to analyze a situation and decide the best course of action
based on the data given
|
Simulations
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Any artificial environment that
attempts to closely mirror and actual condition
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Situational interview
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Structured interview were questions
related directly to actual work activities
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Situational interview:
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A structured interview composed of
questions about how applicants might handle specific job situations
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Skill deficiencies
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The lacking of basic abilities to
perform many of today’s jobs
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Skill variety
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A situation in which jobs require a
number of skills
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Skill variety:
|
The extent to which the work requires
several different activities for successful completion
|
Social learning theory
|
Theory of learning that views
learning occurring through observation and direct experience
|
Socialization
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A process of adaptation that takes
place as individuals attempt to learn the values and norms of work roles
|
Spa of control
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The number of employees a supervisor
con effectively and efficiently direct
|
Spaced practice:
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Several practice sessions spaced over
a period of hours or days
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Speak up! programs
|
Communications programs that allow
employees to register questions, concerns, ad complaints about work-related
matters
|
Special-purpose team:
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Organizational team formed to address
specific problems, improve work processes, and enhance product and service
quality
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Staff manager
|
A manager who assists and advises
line mangers
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Statutory rights:
|
Rights based on laws
|
Stock option:
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A plan that gives an individual the
right to buy stock in a company, usually at a fixed price for a period of
time
|
Straight piece-rate system:
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A pay system in which wages are
determined by multiplying the number of units produced by the piece rate for
one unit
|
Strategic goals
|
Organization-wide goals setting
direction for the next five to twenty years
|
Strategic human resource management:
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Organizational use of employees to
gain or keep a competitive advantage against competitors
|
Stress
|
A dynamic condition in which an
individual is confronted with an opportunity, constraint, or demand related
to what he or she desires and for which the outcome is perceived to be both
uncertain and important
|
Stress interview
|
An interview designed to see how the
applicants handle themselves under pressure
|
Stress interview:
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Interview designed to create anxiety
and put pressure on an applicant to see how the person responds
|
Stressors
|
Something that causes stress in an
individual
|
Strike:
|
Work stoppage in which union members
refuse to work in order to put pressure on an employer
|
Structured interview:
|
Interview tat uses a set of
standardized questions asked of all job applicants
|
Structured interviews
|
An interview in which there are fixed
questions that are presented to every applicant
|
Structured questionnaire method
|
A specifically designed questionnaire
on which employees rate tasks they perform on their jobs
|
Substance abuse:
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The use of illicit substances or the
misuse of controlled substances, alcohol, or other drugs
|
Succession planning:
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Process of identifying a longer-term
plan for the orderly replacement of key employees
|
Suggestion system:
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A formal method of obtaining employee
input and upward communication
|
Summary plan description
|
An ERISA requirement of explaining to
employees their pension program and rights
|
Sunshine Laws
|
Laws tat exist in some states that
mandate that labor-management negotiations be open to the public
|
Survey feedback
|
A method that involves surveying
employees’ attitudes and providing feedback to department managers so that
problems can be solved by the managers and employees
|
Sympathy strike
|
A strike that takes place when one
union strikes in support of the strike of another
|
Taft-Hartley Act
|
Also known as the Labor Management
Relations Act, this law prohibited union unfair labor practices and
enumerated the rights of employees as union members. It also enumerated
the rights of employers
|
Task identity
|
A situation in which a worker
completes all phases of a job
|
Task identity:
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The extent to which the job includes
a “whole” identifiable unit of work that is carried out from start to finish
and that results in a visible outcome
|
Task significance
|
A situation in which the employee has
substantial impact on the lives of other employees
|
Task significance:
|
The impact the job has on other
people
|
Task:
|
A distinct, identifiable work activity
composed of motions
|
Team building
|
Improving the effectiveness of teams
such as corporate officers and division directors trough use of consultants,
interviews, and teambuilding meetings
|
Team interview:
|
Interview in which applicants are
interviewed by the team members with whom they will work
|
Technical conference method
|
A job analysis technique that
involves extensive input form the employee’s supervisor
|
Telecommuting:
|
Process of going to work via
electronic computing and telecommunications equipment
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Top-down programs
|
Communications activities including
in-house television centers, frequent roundtable discussions, and in-house
newsletters that provide continuing opportunities for the firm to let all
employees by updated on important matters regarding the firm
|
Total quality management (TQM)
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A continuous process improvement
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Training:
|
A process whereby people acquire
capabilities to aid in the achievement of organizational goals
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Transition stay bonus:
|
Extra payment for employees whose
jobs are being eliminated, thereby motivating them to remain with the
organization for a period of time
|
Trend analysis
|
Study of a firm’s past employment
needs over a period of years to predict future needs
|
Turnover:
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Process in which employees leave the
organization and have to be replaced
|
Undue hardship:
|
Significant difficulty or expense
imposed on an employer when making an accommodation for individuals with
disabilities
|
Union authorization card:
|
Card signed by an employee to
designate a union as his of her collective bargaining agent
|
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